Pat's Real Estate Blog

head_left_image

Office Home Tour and Feedback

The office I am affiliated with does not do the office tour of new listings.  That has been just fine with me because I am busy enough that I usually feel as if I have seen most of the inventory anyway.  However, we all know that is not true.  There are over 25,000 homes currently listed in the MLS to which I belong.  Granted, I have had some buyers look at so many homes that it felt like 25,000, but in truth, I have not seen everything in my market.

There are four buyer agents on The Haddad Team---five if you count me.  We have decided that it would be a good idea to tour our team listings as they come on the market. Why do we think this is a good idea?

1)  Most sellers are still disappointed to hear that our office no longer tours as an office.

2)  I remember back to the days when we did tour and it was always a great way to put the strength in numbers behind what you had already told the sellers whether it was in regards to price and/or condition.

3)  I also remember when occasionally a listing would get an offer the day of tour from one of the agents who toured.  Not likely to happen, but more likely than if we do not tour.

4)  A few of the buyer agents are new and it will not hurt them to see what is out there and here the comments of more experienced agents.  That is how they learn.

5)  This might just catch on.  We plan to invite anyone who wants to come and grow the group from there.

I have created a feedback form to distribute with a copy of the MLS info printed on the back.  Each agent touring the home will be asked to complete the form and return to the listing agent to do with as they see fit.  Most will share with the seller.

It would be great to get some feedback on the feedback form.  Any suggestions or comments would be greatly appreciated:

Haddad Team Home Tour  July 8, 2008

  

  Property address:___________________________________________________

 

Opinion of community:____________________________________________

  

Curb appeal:____________________________________________________

 

Suggestions for exterior:__________________________________________

 

 1st Impression upon entering home:__________________________________

 

Overall condition of home:_________________________________________

 

 Specific suggestions for interior:____________________________________

 

 Other comments:________________________________________________

 

 Opinion of price:_________________________________________________

Comments

I am always amazed when someone says they are too busy to tour.  All of your points are valid.  I would like to add a few more.  When you get called to interview for a listing, how can you possibly talk intelligently about the comparable properties if you haven't seen them?  You can't tell by photos an odd floor plan, condition, etc.  Also, when you get a call on floor, how can you intelligently talk about the property if you haven't seen it?
I believe that part of our job is to tour.  We usually dedicate Tuesday mornings for touring other brokers listings and tour our own potential or new listings on Monday morning.  We are considering extending our Tuesday tour to include a few more local areas.

Posted by Paula Swayne Realtor - Land Park, East Sac & Curtis Park Homes Specialist (Windermere Dunnigan Realtors, Sacramento (916) 425-9715) about 1 year ago

You might include a prize for the agent who is closest to the selling price if you're opening this to your entire office or to other agents outside of your office to preview.

Posted by Christine Donovan Costa Mesa Real Estate Broker/Attorney 800-610-7253 DRE01267479 (Donovan Blatt Team - Donovan Group Realty) about 1 year ago

Our office is one of the few offices that still caravans in our area.  You should see the reaction we get from other realtors which is usually positive....they usually say I didn't know people were still doing that.

Such a great thing for a new agent

Posted by Carol Perez (Tarbell Realtors) about 1 year ago

Paula---Wow!  You guys go above and beyond the call of duty!  I can't imagine getting anyone other than new agents to agree to tour the competition's listings.  Your new agents must be some of the best informed.

Christine---Love the prize idea as an incentive to turn in the feedback sheets---that will also get agents to try harder to come up with a realistic price.

Carol---I have seen homes sell the same day as the tour with an agent who was on the tour bringing the offer.  So tour are not just for the new agents!

Posted by Anonymous about 1 year ago

My first instinct is, with gas costs and Virtual tours, WHY?  Then I checked our MLS.  23% of active listings have virtual tours.

Feedback about pricing could be dangerous tho....

Posted by Greg Fox (Realty World Wichita) about 1 year ago

Greg---I was really initiating the tour more to help the new buyer agents on my personal team than anything else, but then the entire KW office seemed interested----but not so interested that they have acted on it yet.  So for now it is just me and my four buyers agents touring our team listings.

I don't think we have a way to see how many listings have virtual tours in the MLS I belong to.  23% is a very disappointing number.  It is hard to believe that some agents think $135 or so is too much to spend on a listing!!  The company I use posts the tour on REALTOR.com too so I save paying REALTOR.com extra to have my listings displayed.

Posted by Pat Haddad, ABR,CRS,e-PRO,GRI Indianapolis (The Haddad Team, Keller Williams ) about 1 year ago

We do property tours and I think they are great!  Very good for new agents!

Posted by Norma J Elkins Realtor Elkins Home Selling Team ( Exit Triple "E" Realty) about 1 year ago

I have heard of some offices who have a bus painted with their office advertising that they drive for these tours.  I used to drive a full size van on tour day and could fit nine people in.  They always chipped in for gas even though I did not ask.  We limited our tour to locally listed homes--Hamilton County, Carmel, Fishers, Noblesville, Westfield, Cicero, Sheridan....

Posted by Pat Haddad, ABR,CRS,e-PRO,GRI Indianapolis (The Haddad Team, Keller Williams ) about 1 year ago

Pat;

Good to see you on AR.  I thought I would throw in my two cents and ask you if you would be interested in having a Professional Stager go on a couple of tours, informing your team with a summary of what could be done in the home to improve its overall appeal and enhance the opportunity to upstage their competition.  If this interest you, please call me, I'd like to share more.

Posted by Linda Barnett, Home Matters, Indianapolis, In (Home Matters Home Stagers Indianapolis, Indiana) about 1 year ago

Hi Linda,

 

Nice to see you here too!  I have had a busy couple of weeks, so have had to let my AR blogging and comments go.  I appreciate the offer.  I just may take you up on it!  We are touring every other week and just The Haddad Team new listings.  I will let you know!

Hope business is good for you!!

Posted by Pat Haddad, ABR,CRS,e-PRO,GRI Indianapolis (The Haddad Team, Keller Williams ) about 1 year ago

You might consider offering a prize to the person who comes closest to the final sale price if you do not get as much feedback as you would like. This would also work for a general realtor preview.

Posted by Christine Donovan Costa Mesa Real Estate Broker/Attorney 800-610-7253 DRE01267479 (Donovan Blatt Team - Donovan Group Realty) about 1 year ago

Great idea Christine!  Coffee or gas cards....Thanks for the suggestion!

Posted by Pat Haddad, ABR,CRS,e-PRO,GRI Indianapolis (The Haddad Team, Keller Williams ) about 1 year ago

I used to go on these all the time and then as gas prices started to rise, I noticed less and less agents going until the day I didn't see anymore being planned.

I thought it was a good idea to know what was out there and felt if I showed your home, you would more than likely show mine.

Never was a good listener when it came to getting my own way...Thanks for the congrats!

Todd Clark, Helping Families Home - www.IFoundYourNewHome.com

Posted by Todd Clark (Broker) (503)524-9494 (Beaverton, Oregon Real Estate Expert) (Palazzo Realty Group) 11 months ago

The buyers agents on our team are required to tour new listings each week. I think it's important to really know the inventory when a sign call comes in rather than just reading the info from the MLS. One more item we have on our feedback form is to check the directions - are they correct, and is it the best route to the listing.

Posted by John Novak - Las Vegas and Henderson NV Real Estate (Keller Williams Realty The Marketplace) 11 months ago

Participate



(optional)
What does the graphic say?